(My comments are in italics)
Managers said they spend, on average, 18 percent of the time dealing with staff conflict.
(Isn't that part of their job description? MANAGING STAFF?)
Being on the receiving end of an unnecessarily sharp barb or inconsiderate brush-off can ruin your day. Why let it? Constructive criticism merits reflection; rudeness does not. So, don't overthink the situation. While you can't control how someone else treats you, you can limit how much it affects you. A person's poor manners or behavior says less about you than it does about him or her.
Opening up to supportive friends or family can be cathartic. Likewise, seeking the wisdom of a mentor or sharing work-related war stories with a trusted member of your network often yields valuable insights and new coping strategies.
Pessimism is contagious, and it's all too easy for chronic complainers to bring others down. Don't get caught up in the negativity. It's possible to keep tabs on office undercurrents without feeding the grapevine with additional gripes, groans or gossip. Displaying a toxic attitude doesn't solve anything, but it will likely make you look bad -- and feel worse.
You might believe you can't afford to take time off. But can you afford not to? Whether you jet off to a tropical island or do a "staycation," stepping away to recharge your batteries is healthy. Getting some distance and decompressing has a way of putting even your biggest workplace woes in perspective.